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Privacy Promise

Your privacy is of the highest importance to us, and we promise never to release your personal details to any outside company for mailing or marketing purposes.

 

When you make a purchase from our website, we collect certain personal information from you (for example: your name, email address, payment address). All such information is required in order that we can process your order.

 

Please be aware that in order to serve you most efficiently, reputable third-party banking and distribution institutions handle our debit/credit card transactions and order fulfilment. They receive the information needed to verify and authorise your payment card and to process/ deliver your order. All such organisations are under strict obligation to keep your personal information private.

 

Whilst using our website we will gather information from you, allowing us to review our service, and also for promotional purposes. From time to time we may use this information to contact you regarding any promotions or events on our website. Personal details such as an address or telephone number will be used primarily to ensure the postage of any purchase, but may also be used to inform you of any new products or changes to our service. Cookies are used in our e-commerce store, but they are not used for marketing purposes.

 

What we do with the information we gather:

The information we collect is primarily required to enable us to process your order. We also require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

 

Security:

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, our site has in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

Cookies:

Cookies are tiny text files stored on your computer when you visit certain web pages. expressfun.co.uk use cookies to keep track of what you have in your basket and to remember you when you return to our site. To shop at expressfun.co.uk you need to have all cookies enabled, though you can still use the website for browsing and research purposes without them. 

 

 Links to other websites:

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Phishing

Phishing is the practice of tricking someone into giving confidential information. Examples include falsely claiming to be a legitimate company when sending an e-mail to a user, in an attempt to get the user to send private information that will be used for identity theft and fraud.

 

We'll never ask you to send any personal details via email. If we require such details to process your order, for security reasons we'll ask you to contact us by phone. Should you receive an email claiming to be from Express Fun Ltd requesting this kind of information, please do not respond but let us know.



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